Contact Us

* Required fields indicated below.
2000 Characters Remaining

Submit

Thank you for your submission. Ventra will review it shortly.

For immediate needs, please call the Ventra Customer Call Center at 1.877.NOW.VENTRA (1.877.669.8368), open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST.

The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60661, will be temporarily closed for in-person service as of March 19, 2020, until further notice.

NOTE: The Ventra Customer Call Center will be closed on Thursday, November 26, in observance of the Thanksgiving holiday. The Ventra Customer Call Center will have shortened hours of 7 a.m. to 6 p.m. on Friday, November 27.