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NOTE: The Ventra Service Center will be closed on Monday, September 5th in observance of the Labor Day holiday. The Ventra Customer Call Center will have reduced hours on Monday, September 5th (7 a.m. CST - 6 p.m. CST).

The Ventra Customer Call Center is open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST at 1.877.NOW.VENTRA (1.877.669.8368).

The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60661, is open Monday through Friday from 8 a.m. to 4:30 p.m. CST.