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The Ventra Customer Call Center is open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST at 1.877.NOW.VENTRA (1.877.669.8368).

The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60661, is open Monday through Friday from 8 a.m. to 4:30 p.m. CST.

In observance of Juneteenth on Wednesday, June 19th, the Ventra Service Center, located at 567 W. Lake, will be closed.  However, our Customer Call Center will be open during regular hours (6am CST - 8pm CST). Please plan your travel needs and inquiries accordingly.