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The Ventra Customer Call Center is open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST at 1.877.NOW.VENTRA (1.877.669.8368).

The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60661, is open Monday through Friday from 8 a.m. to 4:30 p.m. CST.

NOTE: The Ventra Service Center will be closed on Monday, May 29^th in observance of the Memorial Day holiday. The Ventra Customer Call Center will have reduced hours on Monday, May 29^th (7am CST – 6pm CST).