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The Ventra Customer Call Center is open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST at 1.877.NOW.VENTRA (1.877.669.8368).
The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60661, is open Monday through Friday from 8 a.m. to 4:30 p.m. CST.
NOTE: The Ventra Service Center will be closed on Monday, May 29th in observance of the Memorial Day holiday. The Ventra Customer Call Center will have reduced hours on Monday, May 29th (7am CST – 6pm CST).