Ventra

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How-to Videos

 

 

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Contactless and convenient way to pay for transit

Tap and board CTA and Pace trains and buses

Purchase passes and add transit value at CTA rail stations, participating retail locations, online or by phone

Online account management and lost/stolen Ventra Card protection with registration

$5.00 one-time Ventra Card purchase fee is immediately refunded as transit value upon registration

 

 

Ventra works with mobile payments Android Pay™ and Apple Pay®

Pay-as-you-go without having to create a Transit Account

Add passes and transit value at Ventra Vending Machines to get transfer discounts

To learn more about using mobile wallets with Ventra click here

 

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The Ventra App—CTA, Pace and Metra all in one place

Add passes and value on your Ventra Card on the go

Get balance alerts and notifications

Buy & use Metra mobile tickets anytime, anywhere

Real-time arrivals for CTA, Pace and Metra

Click here to learn more about what the Ventra App has to offer

 

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Use your own contactless bankcard

Pay-as-you-go without having to create a Transit Account

Add passes and transit value at Ventra Vending Machines or participating Ventra Retail Locations 

To learn more about using a contactless bankcard for payments, click here

This symbol  Contactless_Symbol_Ventra_Blue  means your card is contactless

 

 

 

 

Disposable contactless paper tickets available at CTA rail stations

Tap and board CTA trains and buses

Single-ride ticket (50 cents limited use fee applicable)

One-day ticket

 

Cash still accepted on buses

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Use the Ventra Card’s optional Prepaid Debit Account to make everyday purchases

Use direct deposit, get cash at ATM's, pay bills online and more

Use your Ventra Card everywhere Debit MasterCard® is accepted

Load funds to your Prepaid Debit Account online, by phone, or at participating retail locations

To learn more about fees associated with Debit MasterCard®, click here

 

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Cash will still be accepted on buses

Eligible CTA and Pace customers will continue to receive a reduced fare

Reduced fare customers, including seniors and students, will be provided with a new hard plastic card that works on the Ventra System

Card design varies by program

Get help with all
things Ventra

phonewhite  1.877.NOW.VENTRA (1.877.669.8368)

emailwhite  customerservice@ventrachicago.com

buildingwhite  Ventra Customer Service Center:
        567 W. Lake Street, 2nd floor, Chicago, IL 60661

Already have a Ventra Card?

Get a Ventra Card or Register your Card

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