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Why should I register my Ventra Card?

Why should I register my Ventra Card? Registering your Card will make your transit experience safer and more convenient. Registration benefits include the following: The Ventra Card purchase fee ($5) is returned to you as transit value. Your account balance is protected if Card i

Do I need to register my Ventra Card?

Do I need to register my Ventra Card? If you ordered your Ventra Card online, by phone or via the Ventra app and it arrived in the mail, your Ventra Card is already registered. If you purchased your Ventra Card at a vending machine or at a retail location, it will need to be registered in order

How do I register my Ventra Card?

How do I register my Ventra Card? Register your Ventra Card online by calling 1.877.NOW.VENTRA (1.877.669.8368) or selecting “Register a Ventra Card” within the Ventra app. The $5 purchase fee will be refunded to your Ventra Account as transit value if you

How do I manage my Ventra Transit Account?

How do I manage my Ventra Transit Account? After registering your Ventra Card, you can manage your account , view transit balances and add transit value and passes online at ventrachicago.com using a computer, smartphone or tablet. Just cli

Can I set up autoload on my Ventra Card?

Can I set up autoload on my Ventra Card? Yes! When you register your Ventra Card, you can set it and forget it by setting up transit value or passes to autoload every month. Learn more about your autoload options. Autoload a pass: Log in to your Ventra Transit Account and s

What dollar amount can I add to my Ventra Transit Account?

What dollar amount can I add to my Ventra Transit Account? You can add up to $100 per transaction to your Ventra Card, up to a maximum $300 value limit. Minimum load values apply, depending on where you add value: Online at ventrachicago.com &

I have passes and transit value on my Ventra Card. Which is used first?

I have passes and transit value on my Ventra Card. Which is used first? Passes will be used on your Ventra Card before transit value. Period passes are used in order of shortest to longest. Learn more here. Please note: Ventra Cards can be passed back up to six times. If you ha

How do I check my balance at a vending machine?

How do I check my balance at a vending machine? You can check the balance on your Ventra Card by simply touching your Card to the circular card reader on any Ventra Vending Machine. Learn how to check your balance at a Vending Machine. Managing Your Transit Account

My Ventra Card shows a negative balance. What should I do?

My Ventra Card shows a negative balance. What should I do? Please contact Ventra Customer Service. Click here to learn how. Managing Your Transit Account

Can I pay for more than one person with the same Ventra Card?

Can I pay for more than one person with the same Ventra Card? With Ventra, you can pay for up to six additional riders traveling with you. The first tap will utilize value from a pass (if you have one). Any subsequent taps will deduct from transit value only, so be sure to have enough tr

What is a Ventra Card “Nickname,” and why do I need one?

What is a Ventra Card “Nickname,” and why do I need one? Choosing a “Nickname” for your Ventra Card while registering helps to keep track of your Cards in case you own or manage more than one. For instance, if Janet and her two kids, Bill and Lisa, all use

Will Ventra keep my information private?

Will Ventra keep my information private? We’re committed to keeping your personal and financial information safe and secure. Please see the Ventra privacy policy to learn more. Registering Your Ventra Card