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Why should I register my Ventra Card?

Why should I register my Ventra Card? Registering your Card will make your transit experience safer and more convenient. Registration benefits include the following: The Ventra Card purchase fee ($5) is returned to you as transit value. Your account balance is protected if Card i

Do I need to register my Ventra Card?

Do I need to register my Ventra Card? If you ordered your Ventra Card online, by phone or via the Ventra app and it arrived in the mail, your Ventra Card is already registered. If you purchased your Ventra Card at a vending machine or at a retail location, it will need to be registered in order

How do I register my Ventra Card?

How do I register my Ventra Card? Register your Ventra Card online by calling 1.877.NOW.VENTRA (1.877.669.8368) or selecting “Register a Ventra Card” within the Ventra app. The $5 purchase fee will be refunded to your Ventra Account as transit value if you

What is a Ventra Card “Nickname,” and why do I need one?

What is a Ventra Card “Nickname,” and why do I need one? Choosing a “Nickname” for your Ventra Card while registering helps to keep track of your Cards in case you own or manage more than one. For instance, if Janet and her two kids, Bill and Lisa, all use

Will Ventra keep my information private?

Will Ventra keep my information private? We’re committed to keeping your personal and financial information safe and secure. Please see the Ventra privacy policy to learn more. Registering Your Ventra Card

Do I need to activate my Ventra Card?

Do I need to activate my Ventra Card? Ventra Cards purchased at a vending machine, a retailer or in the Ventra app are already activated and can be used right away. However, if you received your Ventra Card in the mail, you must activate it before using it to pay for t

How do I activate my new Ventra Card?

How do I activate my new Ventra Card? Click here for our step-by-step guide to activating your Card so you can ride CTA and Pace. Please note: If your Ventra Card arrived by mail, you will need to first activate it before riding CTA and Pace. Activating Your Ventr

How do I get my access code?

How do I get my access code? To find your access code: Log in to your account with your username and password. Log in , or Don’t know your username/password ? Then, click “Account Settings” to find your access code. You only nee