Ventra

Search Results
Home > All Items

Number of Results: 10

Page 1 of 1

What is a contactless bankcard?

What is a contactless bankcard? A contactless bankcard transmits data securely via radio waves when the card is tapped on a card reader. Major banks are switching from traditional cards to contactless cards due to the cards’ increased security, improved durability and quicker payme

How can I use my contactless bankcard with Ventra?

How can I use my contactless bankcard with Ventra? Remove. Tap. Go. Just take out your bankcard and tap it on the center of the card reader. A full pay-as-you-go fare will be deducted for each ride ($2.50 for CTA trains, $2.25 for CTA buses, transfers are charged at the

Why should I register my Ventra Card?

Why should I register my Ventra Card? Registering your Card will make your transit experience safer and more convenient. Registration benefits include the following: The Ventra Card purchase fee ($5) is returned to you as transit value. Your account balance is protected if Card i

Do I need to register my Ventra Card?

Do I need to register my Ventra Card? If you ordered your Ventra Card online, by phone or via the Ventra app and it arrived in the mail, your Ventra Card is already registered. If you purchased your Ventra Card at a vending machine or at a retail location, it will need to be registered in order

How do I register my Ventra Card?

How do I register my Ventra Card? Register your Ventra Card online by calling 1.877.NOW.VENTRA (1.877.669.8368) or selecting “Register a Ventra Card” within the Ventra app. The $5 purchase fee will be refunded to your Ventra Account as transit value if you

What is a Ventra Card “Nickname,” and why do I need one?

What is a Ventra Card “Nickname,” and why do I need one? Choosing a “Nickname” for your Ventra Card while registering helps to keep track of your Cards in case you own or manage more than one. For instance, if Janet and her two kids, Bill and Lisa, all use

Will Ventra keep my information private?

Will Ventra keep my information private? We’re committed to keeping your personal and financial information safe and secure. Please see the Ventra  privacy policy  to learn more. Registering Your Ventra Card

Why are there $5 charges on my account when using my personal bankcard if I only took one ride?

Why are there $5 charges on my account when using my personal bankcard if I only took one ride? Like other purchases made with a credit card, merchants will often pre-authorize a certain dollar amount. For example, you may notice this when making gas purchases or booking a hotel room. Ventra

Why don’t all charges on my bank account reflect the number of rides I’ve taken on a given day? Are these double charges?

Why don’t all charges on my bank account reflect the number of rides I’ve taken on a given day? Are these double charges? Ventra will often combine and process charges at the end of a business day, in batches. For example, if you take two rides for $2.50 each, yo

I have multiple contactless cards. Which card will be charged if I tap my wallet?

I have multiple contactless cards. Which card will be charged if I tap my wallet? To ensure transit fare is deducted from your preferred payment card, please take out the card from your wallet and tap it on the card reader. Then, watch for the green “Go” message to ap

Page 1 of 1