Ventra

Search Results
Home > All Items

Number of Results: 25

Previous 1 2 3 Next Page 2 of 3

How do I check my balance at a vending machine?

How do I check my balance at a vending machine? You can check the balance on your Ventra Card by simply touching your Card to the circular card reader on any Ventra Vending Machine. Learn how to check your balance at a Vending Machine. Managing Your Transit Account

My Ventra Card shows a negative balance. What should I do?

My Ventra Card shows a negative balance. What should I do? Please contact Ventra Customer Service. Click  here  to learn how. Managing Your Transit Account

Can I pay for more than one person with the same Ventra Card?

Can I pay for more than one person with the same Ventra Card? With Ventra, you can pay for up to six additional riders traveling with you. The first tap will utilize value from a pass (if you have one). Any subsequent taps will deduct from transit value only, so be sure to have enough tr

How do I order a replacement Ventra Card?

How do I order a replacement Ventra Card? Call 1.877.NOW.VENTRA (1.877.669.8368) or  click here  (log in, click “customer service”, then select “replace your card”), if your Ventra Card is registere

What happens if my Ventra Card is lost, stolen or damaged?

What happens if my Ventra Card is lost, stolen or damaged? If you have a registered Ventra Card, you can request a replacement Card be mailed to you right here! Doing so will deactivate the Card so that your balance is protected. The balance from your old Card will be transferred to your new

Do I need to activate my Ventra Card?

Do I need to activate my Ventra Card? Ventra Cards purchased at a vending machine, a retailer or in the Ventra app are already activated and can be used right away. However, if you received your Ventra Card in the mail, you must  activate it before using it to pay for t

How do I activate my new Ventra Card?

How do I activate my new Ventra Card? Click here  for our step-by-step guide to activating your Card so you can ride CTA and Pace. Please note:  If your Ventra Card arrived by mail, you will need to first activate it before riding CTA and Pace. Activating Your Ventr

How do I get my access code?

How do I get my access code? To find your access code: Log in to your account with your username and password. Log in , or  Don’t know your username/password ? Then, click “Account Settings” to find your access code. You only nee

Can I load regular fares/passes online or set up autoload to use Ventra with Apple Pay or Google Pay?

Can I load regular fares/passes online or set up autoload to use Ventra with Apple Pay or Google Pay? You can now add a Ventra Card to Google Pay, iPhone and Apple Watch and then use the digital Ventra Card to pay for rides using transit value or passes. Click here to learn more

Can I use Apple Pay, Google Pay or Samsung Pay to board with Ventra?

Can I use Apple Pay, Google Pay or Samsung Pay to board with Ventra? Yes! Ventra is designed to accept a digital Ventra Card on your Android smartphone, iPhone or Apple Watch. The Ventra Card on Google Pay, iPhone and Apple Watch brings all the features of Ventra Cards straight to your phone

Can I add my Ventra Card to Apple Pay?

Can I add my Ventra Card to Apple Pay? Yes! You can now add a Ventra Card to iPhone and Apple Watch and then use the Ventra Card in Apple Pay to pay for CTA and Pace rides using transit value or passes. Click here to learn more . Paying with Mobile Devices

I am a Ventra app user. How do I know if my mobile device has the latest phone/operating system?

I am a Ventra app user. How do I know if my mobile device has the latest phone/operating system? To get the most out of the Ventra app and to ensure you’re able to access future functionality, it’s important your device’s operating system is up to da

Previous 1 2 3 Next Page 2 of 3